Skip to main content

How to Control Product Reviews on Amazon?

Product reviews, to a great extent, influence other buyers and are very crucial for the online sellers. Buyers are inclined to the reviews and feedbacks from other buyers who have already bought that particular product and used it. Positive feedbacks can give a good rise in product selling whereas negative one can drop sales tremendously. Getting too many negative reviews on a platform like Amazon can lead to the seller account suspension. It is quite obvious that the sellers should keep a track over each and every review on their online products and take appropriate action on it, on time before it can make any damage to them.

You can easily keep control over the product reviews on Amazon with some simple actions. Here are some ways that will help you to deal with this issue.
  1. Getting instant notifications on every new and old product review
It is very important to act on negative reviews instantly to avoid the loss. It can actually make your sales come down. Sellers need to react very fast on negative feedback to reduce the damage. Manual checking for new reviews will not work in this case. You must start getting automated instant notifications on all the reviews and without wasting a single moment you should focus on reacting to the negative reviews and get them rectified.
  1. Develop yourself using positive reviews
Analyzing the reviews and feedbacks and finding out how you can improve your product listing may result in a significant rise in the sale. Positive reviews generally contain valued information regarding your products. Try to find out the features that constantly get pleasing feedbacks. Highlight all such features in your product description using bullet points.
You can use the filters to show all positive reviews for a particular product for a limited time period. It will also help to boost up your sales.
  1. First of all, act on the most damaging reviews and feedback
Sort out the product reviews by their effect on the overall rating of your products. Find out which one is the most negative. Then focus on that review. You can reply on the comment on Amazon directly to ensure smooth workflow.
  1. You can edit your reviews on Amazon.
The Amazon sellers can edit or delete their product reviews from their profile as follows:
  • On your seller central page, go to your profile.
  • Find the review that you want to alter, in the Community activity section.
  • Then by selecting, Edit reviews or Delete review from the options available you can do the alteration as per your wish.
  1. Approaching the third-party service providers
Amazon helps the sellers to keep track of the progress of their business. But it is a quite time-consuming process to manage and optimize customer feedback, product reviews and overall seller ratings. Also to avoid delay and taking the wrong action on reviews that may cause serious harm, sellers should approach the third party service providers. Vintek System is one such third party service provider for Amazon sellers to manage customer feedback and related issues. It is always helpful to take experts' guidance when there are any issues regarding e-commerce business.
Labels:

Comments

Post a Comment

Popular posts from this blog

How to Reinstate if Amazon Account is Suspended for Counterfeit Products

Counterfeit products are fake items and are not allowed to sell on the market. Dealing in such items is a serious offense. You should be very careful and never compromise on anything while selecting your vendors. You must research carefully on vendor reputation, products, and documents. Once you are clear about all the aspects of the vendor, be sure to keep the supporting documents with you. There are many cases filed against many sellers by brands like Gucci, Adidas, Apple, Louis Vuitton, Lacoste, Chanel and many more for dealing in a counterfeit product. They didn’t only file cases against sellers directly but also against the level like Amazon. Amazon itself also started taking action against people selling such items. It has invested a huge amount to deal with the issue to stop counterfeit products completely. What you can do to reinstate if your account is suspended for a counterfeit product? It may happen that you are not aware of the products you are selling are a ...
Post a Comment
Learn More »

Best Method to Appeal The Removal of Selling Privileges?

If you are looking at this page it is probable that you have searched for the words ‘ Appeal the removal of selling privileges ‘ as you obtained an email from Amazon who has suspended your account. Amazon will have informed you to search for ‘appeal the removal of selling privileges’ in the Seller Central Help. You must look at the Seller Central Help as it has plenty of helpful information about how to appeal. What The Seller Central Hub doesn’t do is write the appeal for you, that is where Proficient of knowledge and expertise is very useful. Composing a successful appeal letter and plan of action can be hard especially at a very worrying time for business owners. If you are not a confident writer or are uncertain of what Amazon is inquiring for you must seek help. There are lots of places where you can look for advice including the Seller Central Help & Amazon Seller Account forums. If you look for ‘appeal the removal of selling privileges’ on the Seller Central Help...
Post a Comment
Learn More »